MaxCare has been helping companies throughout the United States with their pharmacy benefits since 1985. And though things in our industry are continually changing, our founding principles have stayed the same.
The role of a pharmacy benefits manager (PBM) is unique and important. We help self-funded employers provide pharmacy benefits to their employees, and the level of service and how we provide it to our customers sets us apart from our competitors.
What sets MaxCare apart?
Our top priority is true transparency, and we put this into action by ensuring you always understand exactly what your plan benefits cost and why they are important. We will show you our prescription contracts, rebate details, and claims processing information. Whenever you have questions about your plan, we will be right here to help you better understand it.
Each MaxCare client is given a dedicated account manager that will serve as your primary contact. They will be readily available to you to answer any question or concern that may arise regarding your pharmacy benefit plan. We’re a partner who works with you along the way to make sure your plan is administered the way you want it to be, and you won’t get passed around from one department to the next when you call us.
Our entire team is committed to the highest level of customer service and responsive to your needs. If your account representative isn’t able to answer a question for you, they will collaborate with our team to make sure you receive a timely and accurate response.
We understand that the needs of each of our clients are different. No two companies are exactly the same, and neither are the needs of your employees. We will work directly with you to create and administer a pharmacy benefit plan that meets both your company’s budget and your employees’ medical needs.
How do we view our role as your pharmacy benefits manager?
We focus on a consultative approach with our clients, which means we work with you every step of the way to help you choose and manage your pharmacy benefit plan. We keep up with changes that affect you and your employees while maintaining an open line of communication to recommend plan adjustments when needed. We also analyze your plan data and talk you through the data so you can make informed decisions about your pharmacy benefits plan.
In addition to working directly with you to make sure you understand your plan and its costs, we are also available to offer customer support to your employees. Your plan is their plan, and we are here for all of you.
How can we help you?
MaxCare is proud to be a different kind of PBM, and we are proud to offer an unmatched level of customer service to our customers.
We would love the opportunity to answer any additional questions you have about how we can help you.