FAQs
Frequently Asked Questions
We understand that navigating pharmacy benefits can be complex.
That's why we've prepared answers to the most frequently asked questions.
This way, we ensure you have all the information you need at your fingertips.
For Brokers
MaxCare combines over 40 years of industry experience with transparent pricing and personalized service, ensuring brokers can confidently offer cost-effective, compliant pharmacy benefit solutions that drive client satisfaction.
We leverage data analytics, strategic formulary management, and direct manufacturer negotiations to maintain competitive pricing, helping clients achieve measurable savings without sacrificing care quality.
MaxCare designs flexible plans tailored to each client’s unique needs, from formulary options to specialty drug management, allowing brokers to present highly personalized benefits.
Our onboarding process is streamlined with dedicated support teams, clear communication, and minimal disruption, ensuring a smooth transition for both brokers and their clients.
For Employers
MaxCare applies proven cost-containment strategies such as formulary optimization, generic substitution programs, and member affordability initiatives that lower overall drug spend.
We prioritize smooth implementation with comprehensive member communication and dedicated support, minimizing disruption and easing administrative workloads.
Yes, our pharmacy benefit plans are highly customizable to adapt to different workforce demographics, health conditions, and budget goals.
Employers receive clear, regular reports with actionable insights on drug utilization, cost trends, and savings opportunities.
MaxCare strictly follows HIPAA and all regulatory standards, employing robust data security practices to protect member information.
For Members
Members can easily access our online formulary and benefit information to check medication coverage and estimate copays or out-of-pocket expenses.
Our dedicated member support team is available via phone, email, and online portals to assist with benefits, claims, and prescription questions.
Yes, we maintain strict security protocols and comply fully with HIPAA to ensure your personal and health data remain confidential and secure.
Interested in learning more?
Let’s discuss how we can create a plan that works for you and your employees.